Contact
Updated 2026-06-21
Merckit sells digital products and service workflows only. No physical item is shipped.
Support route
Use the channels below for delivery questions, payment issues, cancellation or revocation requests, refund requests, privacy requests, and seller-data questions. Please include your checkout email and order number when available.
- Email: info@merckit.com
- Telegram bot: @merckit_bot
- Channel: @merckit_com
Merchant / business information
- Legal entity: Merckit
- Registered address: Available on request
- Country of registration: Available on request
- Tax ID: Available on request
- Trade name / brand: Merckit (merckit.com)
- Support email: info@merckit.com
- Payment processor: Stripe, Inc.
Records to keep
Customers should keep their order confirmation, product page, payment receipt, delivery emails, and refund policy records. Including these details with your message helps us resolve requests faster.