Cancellation and Refund Request

Use this page to request cancellation, withdrawal, revocation, refund review, or delivery support for a Merckit digital product order.

Merckit sells digital products and service workflows only. No physical item is shipped.

Before submitting

Merckit products are digital/service workflows. No physical item will be shipped. If the selected digital product cannot be delivered or activated, customers may request a refund under the refund policy.

What to include

• Checkout email
• Order number if available
• Selected product: Amazon table or Mercado Libre table
• Country: United States, Canada, Mexico, Argentina, Brazil, or other
• Reason: cancellation, withdrawal, revocation, refund, payment issue, delivery issue, duplicate order, or privacy request

Statutory withdrawal rights by country

• Brazil: Under the Consumer Defense Code (Art. 49), you have a 7-day right of withdrawal ("direito de arrependimento") on distance purchases. Write "direito de arrependimento" in your message.
• Argentina: Distance-sale revocation/arrepentimiento applies for 10 days. Write "revocation request" or "boton de arrepentimiento" in your message.
• Mexico and other LATAM countries: Mandatory withdrawal/refund rights under local consumer law are honored where applicable.

No account registration is required to submit any of these requests.

Submit request

Send your request to info@merckit.com, or contact us via Telegram @merckit_bot. Include the details listed above so we can process the request quickly.